by Matt Shanahan | Jan 7, 2020 | Stream Networks
Take a look around your office, how many devices are connected to the internet? Let’s scale it down – how many devices on your desk are connected to the internet? A laptop? A computer? Desk Phone? Mobile Phone? Tablet? All these devices are a potential entry point for...
by Matt Shanahan | Sep 2, 2024 | Stream Networks
VoiceStream Feature Access Codes These are the default feature access codes for the VoiceStream Hosted Communications Platform FunctionCodeVoicemail*123General Voicemail*124Voicemail Transfer*125Member Static Login*200Member Static Logout*201Last Caller*149Pause...
by Matt Shanahan | Sep 2, 2024 | Stream Networks
VoiceStream Call Queues This screen lists all system queues with the following details: Name Queue name(E.g. Patience)(Display) Number Queue network number(E.g. 1001)(Display) Strategy Queue strategy(E.g.ringall)(Display) Agents Number of queue members(E.g....
by Matt Shanahan | Sep 2, 2024 | Stream Networks
VoiceStream IVR – AutoAttendant Set-up NOTE: the # option has been introduced for transferring an IVR to a different destination.This screen lists all system standard IVRs with the following details: Name IVR name(E.g. Welcome)(Display) NumberIVR network...
by Matt Shanahan | Sep 2, 2024 | Stream Networks
VoiceStream Hot Desking Hot Desking is a feature that allows your business the practice of not assigning permanent desks ina workplace, so that employees may work at any available desk.From a managerial perspective, Hot Desking is attractive because it can cut...
by Matt Shanahan | Sep 2, 2024 | Stream Networks
Paging Groups Paging Groups feature works similar to standard paging, except this feature allows you to organizeextensions to multiple paging groups and to assign a unique number to each of them. As thisfeature is used with access code *600, paging group number is...
by Matt Shanahan | Aug 30, 2024 | FAQ, VoiceStreamGuides
How to guide on adding and editing VoiceStream RingGroups Ring Groups are used to group a number of UADs/Phones into one network destination. Each RingGroup is assigned a network number which, once dialed, rings all extensions assigned to the group. Group Name Ring...
by Matt Shanahan | Aug 30, 2024 | FAQ, VoiceStreamGuides
How to add or edit an Extension to your VoiceStream Hosted Communications Platform In the VoiceStream Hosted Communications Platform navigate to extensions The procedure for adding a new system extension is divided into two steps. In the first step, theUAD/Phone type...
by Matt Shanahan | Aug 30, 2024 | FAQ, VoiceStreamGuides
Download the latest VoiceStream Communicator App Desktop Apps Windows Communicator version 7.2.0 Latest Stable Apple Mac iOS Communicator version 7.2.0 Latest Stable Linux Communicator version 7.2.0 Latest Stable MSI Communicator version 7.2.0 Latest Stable Mobile...
by Matt Shanahan | Aug 21, 2024 | Stream Networks
How Green Energy Can Help Your Business Reduce its Carbon Footprint While the world’s population rises, the urgency to tackle climate change grows as businesses of all sizes seek ways to reduce their carbon footprints. One of the most effective strategies is switching...
by Matt Shanahan | Aug 6, 2024 | Stream Networks
Why Should Businesses Switch Their Energy Supplier? Managing energy bills can be a significant concern for businesses of all sizes. Shopping around for different suppliers and comparing energy tariffs can help you find the best deals tailored to your business’s...
by Matt Shanahan | Apr 10, 2024 | Stream Networks
What is Penetration Testing Penetration testing or pen testing for short, is a simulated cyberattack and security assessment of an organisations network infrastructure, computer systems, web...
by Matt Shanahan | Mar 28, 2024 | FAQ, VoiceStreamGuides
How do you create an auto-attendant on VoiceStream BT Cloud Voice? First of all log in to the business portal and navigate to sites Then click on the cog of the relevant site you want to amend In the next screen you need to scroll down to the hunt group and...
by Matt Shanahan | Mar 28, 2024 | FAQ, VoiceStreamGuides
How to change the ring tone of your VoiceStream BT Cloud VOIP Desk Phone based on caller ID You can change the ringtone of your IP handset through the VoiceStream Business Portal user configuration screen. There are some limitations as you can only add up to 12...
by Matt Shanahan | Mar 15, 2024 | Stream Networks
Broadband Speed Guarantee What is Ofcom’s voluntary code of conduct for broadband speeds? In 2018 Ofcom the regulatory body for telecommunications providers in the United Kingdom issued a voluntary code of practice relating to minimum guaranteed Internet speeds for...
by Matt Shanahan | Mar 12, 2024 | Stream Networks
Stream Networks are pleased to announce we are sponsoring our local charity the Newbury Soup Kitchen, through the organisations Newbury Soup Dragon corporate sponsorship program. Newbury Soup Kitchen offers a freshly cooked three-course meal every Wednesday, Thursday,...
