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What is Spam? Do you have a Spam policy?

Spam is unsolicited commercial e-mail; usually offering personal services, cut-price loans, insurance, diplomas, etc. We have recently put Spam filters in place on two of our mail servers, and – based on the numbers of mails stopped and quarantined – can...

What should my username be?

Your broadband username will normally be your underlying telephone number e.g. 01635884170@streamnetworks.co.uk Stream Networks also operate other broadband realms so please check on the email configuration details you receive from our provisioning team or login to...

Why is AOL blocking my email?

The answer is Spammers are crafty, they look for ways to send their junk e-mail by way of other mail servers or e-mail addresses. In doing so, they can send e-mail without revealing their identities, enabling them to continue this abusive behaviour. In many cases,...